Frequently Asked Questions
We've compiled the most common inquiries from our UK customers to ensure your botanical living experience is as seamless as it is beautiful.
How do I care for my artificial plants?
We recommend misting your plants every few weeks to maintain their lush, fresh appearance. Our botanical designs are designed to be low-maintenance and thrive in any home environment.
Are your artificial trees realistic?
Yes, we use premium hyper-realistic materials and advanced manufacturing techniques to create trees and plants that look indistinguishable from their living counterparts.
What is your delivery policy?
We offer standard UK delivery, typically arriving within 3-5 working days. All orders are dispatched from our central warehouse to ensure the highest quality and care.
Can I return a product if it's not right?
Yes, we offer a 30-day money-back guarantee on all our botanical living products. Please contact our team to initiate a return or exchange for any item.
Are your plants safe for children?
Our artificial plants are crafted from non-toxic, safe materials and are perfect for homes with children or pets. They provide a beautiful, healthy indoor environment.